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Shipping Policy

Shipping policy

OrthoRelief Plus Shipping Policy

At OrthoRelief Plus , we are committed to delivering your smart watch as quickly and securely as possible. Please read our shipping policy carefully to understand how we process and deliver your orders.

1. Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has been shipped.
  • During high-demand periods, such as holidays or new product launches, processing times may be extended. We appreciate your patience during these times.

2. Shipping Rates & Delivery Times

  • Standard Shipping: [Provide estimated delivery times, e.g., 7-10 business days]
    Cost: 
  • Express Shipping: [Provide estimated delivery times, e.g., 5-8 business days]
    Cost:

Delivery times are estimates and may vary based on location and carrier availability.

3. Shipping Locations

We currently ship to worldwide.

4. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number to track your package in real time.

5. Shipping Delays

While we strive to ensure timely deliveries, there may be delays due to unforeseen circumstances such as customs clearance, weather conditions, or other logistical issues. Nova Sync is not responsible for shipping delays once the package has been handed over to the carrier.

6. Customs, Duties & Taxes

OrthoRelief Plus is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

7. Lost or Damaged Shipments

If your package is lost or damaged during shipping, please contact us at support@OrthoRelief Plus.com within 7 days of receiving the notification or damaged product. We will work with the shipping carrier to resolve the issue.

8. Contact Us

For any questions regarding shipping, please reach out to our customer service team at [customer service email or phone number].